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"You will feel the difference when you walk through the door"

 

At The Manor House we believe you will see the difference in our approach to caring the minute you walk through the door. We have been independent and family run for more than 30 years, and are proud to have achieved a reputation for excellence in nursing care. We always try to meet each of our residents particular tastes and preferences to ensure their happiness and provide a home away from home. 

We are proud to be different from other care homes, and would love you to see that for yourself. The Manor always welcomes visitors, but if you would like to see what we have to offer, you can arrange to meet with the manager at your convenience.  

 

"The staff are wonderful, kind and thoughtful. You get lots of care, without the intrusion.”

Sally, resident 

 

 

"If you have to be away from home, you can't get much better than this."

 Nina, resident

 

                                     
"The view is lovely! It's different from other places, I have the freedom to live my life as I want." 

Phyllis, resident 

Visiting at The Manor House from 2 September 2020:


 

We are now in receipt of new guidance from WG regarding visiting in care homes.
 

  • The full document is somewhat lengthy but basically to summarise:
     

  • Each care home is responsible for its own systems for maintaining the safety of its residents
     

  • Covid 19 has created a dynamic situation so what we can or cannot do may need to change with advice and risk assessment.
     

  • Outdoor visiting is always the best option
     

  • What The Manor House is doing to facilitate indoor visiting when weather prevents outdoor visiting.
     

  • Indoor visiting must be pre booked.
     

  • It can be on any day of the week except Tuesdays.
     

  • All visitors must wear facial covering which they must provide
     

  • Visiting will be allocated in 30 minute slots with 15 minutes in between each visit for cleaning
     

  • All visiting through side door on lane.1st door on right as you walk down the lane to the East of The Manor House.
     

  • Visiting will take place in the courtyard room with access from the courtyard
     

  • Indoor visiting is to be made by one chosen contact ( a deputy should be selected for times when the chosen contact is indisposed). Families to select who that should be.
     

  • Residents who are too ill to leave their rooms may receive a visitor at the discretion of the Manager. PPE must be worn to be provided by The Manor House.


 

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The Manor House St Hilary, September 2020

 

01446 772195

© The Manor House, St Hilary,  2017